Privacy & Policies

Welcome to HuboQ

— your trusted eCommerce destination for fun, safe, and creative toys!

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app(s) or make a purchase through our platform.

1. Information We Collect

We may collect the following information to provide you with the best experience:

• Personal Information: Name, email address, phone number, billing and shipping address
• Payment Information: Credit card details or gift card information (encrypted & securely processed by gateways)
• Account Information: Username, password, purchase history, saved items, and wishlist
• Device & Usage Information: IP address, browser type, cookies, and pages you visit on our site

2. How We Use Your Information

Your information helps us to:

• Process and deliver your orders efficiently
• Provide customer support and resolve issues
• Personalize your shopping experience with product suggestions and offers
• Communicate with you about orders, offers, and updates
• Improve our website, services, and ensure secure transactions

3. Cookies and Tracking

We use cookies and similar technologies to enhance your online service, remember your preferences, and analyze site performance.

You can manage or disable cookies through your browser settings, but some features may not function properly without them.

We may share limited data only with trusted parties such as:

• Payment Gateways (for secure transactions)
• Delivery Partners (for shipping and tracking)
• Marketing Services (for promotional emails)

We do not sell or rent your personal information.

4. Data Security

We use industry-standard encryption and SSL to ensure your information is protected.

While we take all reasonable precautions, no online system is 100% secure. We encourage users to use strong passwords and protect their account information.

5. Your Rights

You have the right to:

• Access and update your personal information
• Opt out of marketing communications anytime
• Request deletion of your account by contacting us at support@huboq.com

6. Children's Privacy

HuboQ sells toys for children, but our website is intended for parents and guardians.

We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us immediately for removal.

7. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.

Any updates will be posted here with a revised "last updated" date.

If you have any questions or concerns about our Privacy Policy, please contact:

Email: support@huboq.com

Address: HuboQ Toys Pvt. Ltd. [Your Company Address], India